Switching WordPress Website Support Provider

Tips and Tricks
WordPress Website Support

The developer who set up your website doesn’t like dealing with ongoing maintenance. Your brother was maintaining the site but now he’s too busy. Turnaround time for the company handling your updates is super slow and their prices are crazy. We’ve heard all these reasons and more for why individuals and companies look for a new, lean and efficient WordPress website support provider.

Here is a checklist of things to do before transferring the care of your website to a new website support provider:

  1. Check your agreement with your current support provider. What are the terms for switching away to a new WordPress website support provider?
  2. Make sure you have administrator-level access to your WordPress website. You’ll know that you have full access if you see “Plugins” and “Settings” is options in the Dashboard menu.
  3. Ensure that you have access to your hosting account. This ensures that you have access to all of your site files and database(s). This is your property!
  4. Check for access to your domain registrar.

The above steps ensure that you have full access to every piece of your website. There may be additional services or content held elsewhere, such as a video on a YouTube account or Amazon server, a Cloud Delivery Network. If your relationship with your current website support provider allows, ask them about this.

Once you’ve notified your support specialist that you no longer need their services and you’ve found a new WordPress website support provider, they no longer need access to your website. You or your new provider should immediately change all passwords.

IRG Websites offers WordPress maintenance packages of all sizes for individuals and businesses.

Contact LeverageIT today to get started on your custom WordPress website designed for success!

Frequently Asked Questions

Why do I need WordPress Website Support?

Regular WordPress Website Support ensures your site remains secure, performs optimally, and stays up-to-date with the latest features and security patches. Without support, you risk slow load times, vulnerabilities, and outdated content that could hurt your website’s performance.

How do I know if I need to switch my WordPress Website Support provider?

If your current provider is slow to respond, charges high prices, or doesn’t meet your website’s needs, it may be time to explore new options. You can also consider switching if you no longer have the resources, like family or in-house support, to maintain your website.

What should I do before transferring my WordPress Website Support to a new provider?

Before switching providers, make sure you:

  • Review your current provider’s agreement to understand any terms for switching.
  • Confirm administrator access to your WordPress dashboard.
  • Secure access to your hosting account and domain registrar.
  • Check for any external resources linked to your website, such as YouTube videos or CDN services.

How do I secure my website when switching WordPress Website Support providers?

After notifying your old provider and selecting a new one, it’s critical to change all passwords immediately. This ensures that only you and your new provider have access to your website.

What services are included in WordPress Website Support packages?

WordPress Website Support packages typically include website maintenance, security updates, plugin management, troubleshooting, backup services, performance optimization, and content updates.

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